Frequently Asked Questions About Cleaning Services in Austin & Round Rock, TX
Satisfaction Guarantee
Genuine care & a culture of excellence.
Eco Friendly & Safe
Non-toxic products for the whole family.
Bonded & Insured
Your safety & peace of mind are priceless.
Flexible Scheduling
Designed to support your lifestyle.
Frequently Asked Questions About Our Cleaning Services
At It’s Cleaning Time, we know choosing a cleaning company comes with questions. That’s why we created this FAQ page to help homeowners and businesses in Austin, Round Rock, Georgetown, Cedar Park, Pflugerville, and nearby areas understand our professional cleaning services and what to expect from our team.
Whether you need recurring house cleaning, deep cleaning, move-out cleaning, make-ready services, or commercial cleaning, our goal is to make the process simple, reliable, and stress-free. Since 2003, we’ve helped families and businesses enjoy cleaner, healthier spaces.QUESTION CATEGORIES
Frequently Asked Questions
House Cleaning Services
Questions about recurring, deep, and professional house cleaning services
Deep Cleaning
Everything you should know about detailed and first-time cleanings
Move-Out Cleaning
Answers about move-in, move-out, and make-ready cleaning services
Commercial Cleaning
Professional cleaning solutions for offices and commercial spaces
Satisfaction, Guarantees & Support
Learn how we support you and ensure a great cleaning experience
Scheduling & Pricing
Information about scheduling, pricing, recurring service, and arrival times
Trust, Safety & Our Team
Meet the trusted cleaning professionals serving Austin & Round Rock
We offer recurring house cleaning, deep cleaning, move-in and move-out cleaning, make-ready cleaning, and commercial cleaning services in Austin, Round Rock, Georgetown, Cedar Park, Pflugerville, and nearby areas.
Our cleaning plans can be customized based on your home, schedule, and cleaning priorities. Whether you need weekly maid service or a one-time deep clean, our team is here to help.
We proudly provide professional cleaning services in Austin, Round Rock, Georgetown, Cedar Park, Pflugerville, Hutto, and surrounding Central Texas communities.
If you’re unsure whether we service your area, contact our team and we’ll be happy to help.
Yes. Our team brings professional cleaning supplies and equipment needed to complete your service.
If you prefer specific products or have sensitivities, let us know and we’ll do our best to accommodate your preferences.
es — and we take these very seriously. Our Move-In / Move-Out Cleanings are designed to give you peace of mind during big transitions.
We clean from top to bottom: baseboards, light switches, windows, appliances inside and out, bathrooms, kitchen, and more. We’ll help you leave things spotless — or start fresh in your new home.
Our Make-Ready Cleaning is perfect if you’re preparing a home for sale or showing. We focus on presentation and detail so the space looks its absolute best — clean, bright, and market-ready.
Yes, we offer one-time cleanings, great for special occasions, guests, or when you just need a reset. We’ll bring the same attention to detail and care as with any other visit.
Absolutely. We offer Customized Cleanings where you can request only certain rooms, tasks, or areas to focus on. Just let us know your priorities — we’re here to support your needs, not fit you into a box.
Most clients choose recurring house cleaning weekly, bi-weekly, or monthly depending on their lifestyle, home size, and cleaning needs. Recurring service helps maintain a consistently clean, healthier, and more comfortable home over time, so you can spend less time thinking about chores and more time enjoying your space.
A regular clean is perfect for upkeep. A deep clean is a full reset.
We recommend deep cleaning if it’s your first time with us, or if it’s been a while since your last professional cleaning
A deep cleaning goes beyond surface cleaning to tackle buildup and hard-to-reach areas.
We focus on a thorough top to bottom wipe down, this includes baseboards, light switches, inside windows, cabinet exteriors, and a deep scrub of bathrooms and the kitchen.
It's perfect before starting recurring cleanings or after a long gap between services.
Yes. We provide professional commercial cleaning services for offices, workspaces, and businesses in Austin, Round Rock, and surrounding areas. Our team can customize a cleaning schedule that fits your business needs and operating hours.
House cleaning costs vary depending on the size of the home, condition, frequency, and type of cleaning service needed. We provide customized quotes for homes in Round Rock, Austin, and nearby areas to ensure accurate pricing and the best service experience possible.
Deep Cleaning
Our deep cleaning service focuses on detailed cleaning throughout the home, especially areas that are not typically covered during recurring cleanings.
This may include baseboards, ceiling fans, blinds, bathroom buildup removal, detailed kitchen cleaning, and extra attention to high-touch surfaces. Deep cleaning is ideal for first-time cleanings, seasonal resets, or homes needing extra care.
In many cases, yes. A deep cleaning helps bring your home to a maintenance level before starting recurring house cleaning services.
Once the initial deep clean is completed, ongoing weekly, bi-weekly, or monthly service becomes easier and more consistent.
The time needed for a deep cleaning depends on the size, condition, and layout of the home.
Because deep cleaning includes more detailed work, appointments usually take longer than standard recurring cleaning visits.
Many homeowners schedule deep cleaning services every few months to maintain a healthier and more comfortable home.
Deep cleaning is also recommended before starting recurring service, after events, during seasonal changes, or whenever your home needs extra attention.
Regular cleaning focuses on maintaining cleanliness through routine tasks like dusting, vacuuming, mopping, and bathroom cleaning.
Deep cleaning goes further by targeting buildup, overlooked areas, detailed surfaces, and spaces that require extra attention over time.
Yes. Deep cleaning is a great option before holidays, parties, special events, or hosting guests. It helps refresh your home with detailed cleaning that targets buildup, overlooked areas, and spaces that need extra attention.
Yes. Many first-time clients begin with a deep cleaning service before transitioning into recurring house cleaning. This helps create a cleaner baseline and makes ongoing maintenance easier over time.
Move-Out Cleaning
Our move-out cleaning services help prepare homes, apartments, and rental properties for their next resident.
This typically includes detailed kitchen and bathroom cleaning, dusting, floors, appliance exterior cleaning, and an overall property refresh.
Yes. We provide move-in, move-out, and make-ready cleaning services in Austin, Round Rock, Georgetown, Cedar Park, Pflugerville, and nearby areas.
These services are ideal for renters, homeowners, landlords, property managers, and real estate professionals.
A make-ready or listing cleaning helps prepare a property before new tenants, buyers, or showings.
These cleanings focus on creating a fresh, clean, and welcoming appearance that helps the property look its best.
Yes. We regularly clean vacant homes, apartments, rental units, and properties preparing for sale or new occupancy.
Empty properties often benefit from detailed cleaning to remove dust, buildup, and signs of previous use.
We recommend scheduling move-out cleaning as early as possible, especially during busy moving seasons.
However, we’ll always do our best to accommodate last-minute requests whenever availability allows.
Yes. We regularly work with landlords, property managers, real estate professionals, and renters who need reliable move-out and make-ready cleaning services in Austin, Round Rock, and surrounding areas.
Yes. Depending on the service requested, move-out cleaning may include detailed cleaning of appliance exteriors and selected interior areas to help prepare the property for its next resident.
Satisfaction, Guarantees & Support
We stand by our work — and your satisfaction is always our priority. If something wasn’t done right or something was missed, just let us know within 24 hours, and we’ll gladly return to fix it at no extra cost. That’s part of our Satisfaction Guarantee — we’re not happy until you are.
Our teams follow our guidelines and procedures as well as a cleaning checklist based on the service you booked. In addition, a trained Supervisor regularly inspects work and provides ongoing support to our cleaners. We also keep notes on your preferences, so your experience feels more consistent over time.
Always. Our office is just a call or text away. Whether it’s a quick question, a change in your service, or something you’d like to address — we’re here and ready to help. You’ll never be left in the dark or passed around. We care about your experience.
We love hearing from you — whether it’s a compliment or something we can improve. You can text, email, or call us directly. Your feedback helps us grow and ensures that every visit gets better and better.
Yes! From the very first visit, we take note of your preferences — like how you like your beds made, what products to avoid, or which rooms to skip. These details are shared with your team so your experience stays personalized and consistent.
If you need help with something like prepping for guests, a quick touch-up before a party, or cleaning something specific (like inside the fridge or oven), just ask! We’re happy to accommodate special requests whenever possible — just let us know in advance so we can plan accordingly.
Yes. We carefully select and train our cleaning professionals to provide trustworthy, respectful, and reliable service in every home and business we clean. Our goal is to help clients feel comfortable and confident every step of the way.
While situations like this are rare, we encourage clients to contact us right away if any concerns come up during or after a cleaning appointment. Our team is committed to providing professional service, open communication, and a positive experience for every client.
Commercial Cleaning
Yes. We provide professional commercial cleaning services for offices, workspaces, and businesses in Austin, Round Rock, and surrounding areas.
Our team can customize a cleaning schedule that fits your business needs and operating hours.
We work with a variety of commercial spaces, including offices, retail spaces, professional buildings, and other business environments.
Our cleaning plans are customized based on your property size, schedule, and cleaning priorities.
Yes. We offer flexible scheduling options to help minimize disruptions to your business operations.
Our goal is to provide dependable cleaning services that work around your schedule.
Yes. Many businesses choose recurring commercial cleaning weekly, bi-weekly, or multiple times per week depending on their needs.
Recurring service helps maintain a cleaner, healthier, and more professional environment for employees and visitors.
You can request a commercial cleaning quote by phone, text, or through our website.
Our team will review your space, cleaning needs, and schedule to create a customized cleaning plan for your business.
We provide commercial cleaning services for a variety of businesses, including offices, professional spaces, retail locations, and other commercial properties in Austin, Round Rock, and surrounding areas.
Our team works with each business to create a customized cleaning plan based on their space, schedule, and cleaning priorities.
Yes. We provide professional office cleaning services for businesses in Austin, Round Rock, and nearby areas. Our team can customize recurring cleaning schedules based on your office size, workflow, and operating hours.
We provide commercial cleaning services for a variety of businesses, including offices, professional spaces, retail locations, and other commercial properties in Austin, Round Rock, and surrounding areas.
Our team works with each business to create a customized cleaning plan based on their space, schedule, and cleaning priorities.
Scheduling & Pricing
Easy! You can request a quote or book by phone, text, or through our website.
512 751 0565 / info@itscleaningtime.com
Once we receive your info, we’ll confirm the details and schedule the service that best fits your needs.
We securely store your card on file to confirm your booking. A hold is placed before your scheduled cleaning, and the charge is processed after the service is completed.
You’ll receive an email with a paid invoice immediately after — no need to handle cash or checks. We accept all major credit and debit cards.
Yes! Save time and money by becoming our recurring client.
We’ll schedule you every 1, 2 or 4 weeks and always confirm a couple of days before.
Not at all. There are no long-term contracts. You can book a single visit or recurring cleanings — whatever fits your lifestyle. We work to earn your trust with every visit, not with a contract.
Yes, as required by law, we include sales tax on all services. Your total will always be clear on your invoice.
We recommend booking at least a week in advance — especially if you’re looking for specific days or times. That said, we’ll always do our best to accommodate last-minute requests when we can.
We kindly ask for at least 24 business hours’ notice so we can adjust our schedule and offer the spot to another client.
To help us continue offering flexible service, a $75 non-refundable fee applies only if a cancellation is made with less than 24 hours’ notice — this helps cover lost time and labor costs.
Thank you for understanding and valuing our team’s time.
Of course. Just contact us before your appointment, and we’ll update your service based on your new needs. We’re flexible — and we’re here to make things easy for you.
Trust, Safety & Our Team
We’ve been proudly serving Austin, Round Rock, and surrounding areas since 2003 — that’s over 21 years of showing up with care, consistency, and a genuine heart for service. Many of our clients have trusted us for years, and that’s something we never take for granted.
Absolutely! We’ve received hundreds of five-star reviews from families and professionals across Central Texas. You can find them on Google, Yelp, and Nextdoor— real stories from clients who value the quality, kindness, and trust we bring to every visit.
Yes — and we go far beyond that. Every team member is thoroughly vetted through multiple interviews, background checks, and drug testing. We also assess for reliability, empathy, and professionalism — because we believe the right people make all the difference.
Absolutely. Our cleaners are not only thoroughly trained from the beginning, but continue to receive ongoing guidance, supervision, and support. It’s how we maintain consistent quality — and why so many clients stay with us for years.
Yes, we are fully bonded and insured. If anything ever goes wrong — though it’s rare — we take full responsibility and will make it right.
Yes — all our products are eco-friendly, non-toxic, and safe for children and pets. We’re trained in which products are right for each surface (especially delicate ones like marble or quartzite), and we never use harsh chemicals unless specifically requested. Your safety and wellbeing always come first.
Yes, we bring everything needed — including our own professional equipment and safe cleaning products. You don’t have to lift a finger or provide a thing. If you prefer we use something specific of yours, just let us know!
We treat every home with great care and respect — but accidents can occasionally happen. If something is damaged, our cleaner reports it immediately and our office will contact you the same day. We’re fully insured and will take full responsibility to make things right.
CLICK TO CALL US
(512) 751-0565
Why Customers Recommend Us
Connect with Our Community
We proudly service homeowners in the following areas:
Our Serviced Cities
- Austin
- Barton Creek
- Brushy Creek
- Buda
- Cedar Park
- Del Valle
- Driftwood
- Dripping Springs
- Georgetown
- Hudson Bend
- Hutto
- Kyle
- Lakeway
- Leander
- Liberty Hill
- Lost Creek
- Pflugerville
- Round Rock
- The Hills
- Wells Branch
- West Lake Hills
- Volente
Our Serviced Zip Codes
78701
78702
78703
78704
78705
78717
78721
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78751
78752
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78754
78756
78757
78758
78759
78681
78610
78613
78630
78617
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78628
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