Frequently Asked Questions

We accept credit cards, cash, or checks. We will need your credit card information on file in order to complete our booking process. 

We place a hold prior to the cleaning for the estimated time and charge accordingly to that hold after the cleaning is done.

Yes! Save time and money by becoming our recurring client.

We’ll schedule you every 1,  2 or 4 weeks and always confirm a couple of days before.

We care greatly about being able to provide you with flexible schedules that accomodate to your life and your needs. To ensure this, our cancellation fee only applies in the following circumstances:

Canceling the day before your appointment or after business hours, will incur a $75 non-refundable fee.

Cancellation on the day of your scheduled cleaning for any reason will require us to charge 50% of the price of the cleaning due to lost time and labor costs.

No, not unless you prefer to be.

You can always leave us a key, a lockbox code etc.

We love pets!

We only require for them to be in their crate or on a separate bedroom during the cleaning process as to not affect them or our staff during your service.

Yes!

All of our products are green and safe for your pets and your family.

In the event of mold or extreme cases that could require a special product, we will always consult you beforehand. 

We use fresh microfiber hand towels in different colors for each area – this way we will never cross-contaminate any areas of the house.

We also use fresh mops in and new vacuum bags  in every house .

Yes!

We adapt our cleaning sesrvices to fit YOUR NEEDS. 

Just let us know during your booking process.